(i) Help you to become our member (member registration)
1. Registered Member Service
We offer you the opportunity to register as a member through your “Shangma” account. To register as a member and use our member services, you will need to provide your cell phone number, your proposed member name and password, your gender, and your age to create an account with “Shangma”.
For services that require an account with “Shangma”, we may verify your membership status based on the information you provide above to ensure that we are providing the services to you.
2. Authorized Login
We may share your account information (including your avatar, nickname, and other information presented) with third parties with your consent so that you can conveniently register or log in to the third party account. In addition, we may obtain your third party account information from a third party with your authorization and tie it to your “Shangma” account so that you can log in and use our products and/or services directly through the third party account. We will use your information within the scope of your authorization and consent.
(ii) Provide you with event registration services
In the course of providing you with race entry services, we need to collect and store the following information about you:
1. Get your real name and gender for the authenticity of the information used for event registration;
2. The type of document, document number and date of birth are used to verify the true identity of the person;
3. Country/Region, resident provinces and municipalities, detailed address, cell phone number, e-mail information, for timely information notification;
4. Blood type, clothing size, emergency contact, contact relationship, contact cell phone, for the event organizer of your personal safety.
(iii) Cell phone permissions based on business function requirements
When you are using “Shangma”, based on business function requirements, you must give the following mobile phone permissions. You can check the status of the above permissions item by item in your device settings and decide the turning-on or -off of these permissions at any time:
1. The permission to use the camera: we will apply to you for permission to use the camera on the relevant pages such as taking photos for profile and feedback.
2. The access and upload permissions of pictures/videos in the album (picture library, video library): we will apply to you for access permission of pictures/videos in the album (picture library/video library). You can enable this permission and upload your photos/pictures/videos to use profile setting, opinion feedback, certificate production and other functions.
3. The permission to use the storage: after you enable this permission, we will read or write necessary information such as pictures, files, crash logs, etc. in your device storage space.
4. The permission to use notification: after you enable this permission, we will push you more relevant information through the APP, such as event information, registration information, weather information and other related functions.
5. The permission to access geographic location: By obtaining your geographic location information through network location information, you can authorize to turn on the device positioning function and use the related services we provide based on the location, of course, you can also stop our collection of your geographic location information at any time by turning off the positioning function. When you cancel this authorization, we will no longer collect this information, but also can no longer provide you with the services corresponding to the above.
6. System health data permission: Through the collection and confirmation of height, weight, heart rate related information, we help you better exercise; if you refuse to provide, it will only prevent you from using this function, but does not affect your normal use of other functions of the “Shangma”. Meanwhile, you can cancel the authorization at any time through the relevant function settings. However, after you cancel the authorization, we will no longer collect such information, but also can no longer provide you with the services corresponding to the above.
(iv) Help you with order placement and order management
When you order specific goods and/or services from our products and/or services, we will generate an order for you to purchase such goods and/or services through our system. In the process of placing an order, you will be required to provide at least the recipient’s name, address, contact telephone number, and the order will contain information about the goods and/or services you have purchased, the specific order number, the time of creation of the order, and the amount of money you are required to pay, which we collect in order to help you to complete the transaction smoothly, to safeguard the security of your transactions, to check the information about the order, to provide customer service and after-sales service, and for other purposes which we expressly advise us of the purpose.
In order to make it easier for you to understand and manage your order information, we will collect order information generated in the course of your use of our services for the purpose of display and facilitating your order management.
(v) Customer service and dispute handling
In order to protect your account and system security, we need you to provide us with the necessary personal information to verify your membership status when you contact us or make applications for race registration objections, after-sale and dispute handling.
In order to facilitate contact with you, help you solve the problem as soon as possible or record the solution and result of the handling of the relevant issues, we may keep records of your correspondence/calls with us and the related content (including account information, order information, other information provided by you for the purpose of proving the relevant facts, or the contact information left by you), and if you make enquiries, complaints or provide suggestions in relation to a specific order, we will use your account information and order information.
We may also use other information about you as reasonably necessary to provide and improve the quality of our services, including information you provide when you contact our customer service, and information you send us in response to questionnaires you participate in.
(vi) Providing you with security
In order to improve the security of your use of the services provided by “Shangma” and our affiliates and partners, to protect your personal and property safety or that of other users or the public from being infringed upon, to better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and to more accurately identify situations of violations against the laws and regulations or the rules of the relevant agreements of “Shangma”, we may use or integrate your membership information, transaction information, device information, service log information, and information shared by our affiliates and partners with your authorization or in accordance with the law, to comprehensively determine the risk of your account and transactions, authentication, detection and prevention of security incidents, and to take the necessary records, audits, and other measures in accordance with the law. We will also take the necessary measures for recording, auditing, analyzing and disposal in accordance with the law.
(vii) Other
1. If the information you provide contains the personal information of other users, you need to ensure that you have obtained legal authorization before providing such personal information.
2. If we use the information for purposes other than those stated in this policy, or if we use the information collected for a specific purpose for other purposes, or if we take the initiative to obtain your personal information from a third party, we will obtain your consent in advance.
If we obtain your information indirectly from a third party, we will explicitly request the third party in writing to collect personal information after obtaining your consent in accordance with the law and inform you of the content of the shared information before collection, and sensitive information needs to be explicitly confirmed by you before it is provided to us for use, and the third party will be required to make a commitment to the legitimacy and compliance of the source of the personal information. If the third party has violated the law, we will explicitly require the other party to bear the corresponding legal responsibility; at the same time, our professional security team will carry out security reinforcement of personal information (including sensitive information reporting, encrypted storage of sensitive information, access rights control, etc.). We will use no less than the same protection means and measures for our own users' personal information to protect the personal information obtained indirectly.
3. Exceptions to authorized consent
You fully understand and agree that your authorized consent is not required for us to collect and use your personal information and personal sensitive information under the following circumstances, and that we may not respond to your requests for correction/amendment, deletion, cancellation, withdrawal of consent, or request for information:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and significant public interest;
(3) In connection with the judicial or administrative enforcement of the law, such as the investigation, prosecution, trial and enforcement of sentences for crimes;
(4) For the purpose of safeguarding your or another individual's life, property and other important legal rights and interests but it is difficult to obtain the consent of the person himself/herself;
(5) Personal information that you disclose to the public at your own discretion;
(6) Collecting personal information from lawful publicly disclosed information, such as lawful news reports, government information disclosure and other channels;
(7) As necessary to enter into and perform the relevant agreement or other written document with you;
(8) Necessary for maintaining the safe and stable operation of the products and/or services provided, such as detecting and dealing with malfunctions of the products and/or services;
(9) Necessary for legitimate journalism;
(10) Where personal information contained in the results is de-identified, as an academic research organization carries out statistical or academic research necessary for the public interest and provides the results of academic research or description to the public;
(11) Other cases stipulated by laws and regulations.
Please be aware that, in accordance with applicable law, under the following circumstances, the processed data may be used without further notice or without your consent: when we take technical and other necessary measures to process personal data in such a way that the recipient of the data is unable to re-identify a specific individual and cannot recover the data; when de-identify the collected information for research, statistical analysis and forecasting purposes, to improve the content and layout of “Shangma”, to provide product or service support for business decisions, and to improve our products and services (including the use of anonymized data for machine learning or training of modeling algorithms).
4. If we cease to operate the “Shangma” products or services, we will promptly cease activities that continue to collect your personal information, notify you of the cessation of operations in the form of individual delivery or announcement, and delete or anonymize personal information held by us in connection with the ceased operations.
5. We are the exclusive developer, maintainer and operator of “Shangma”. The ownership of the “Shangma” account belongs to us, and you only enjoy the right to use the account after completing the registration procedure. we find or have reasonable grounds to believe that the user is not the initial registrant of the account, we have the right to suspend or terminate the provision of services to the registered account, and have the right to cancel the account, without having to bear legal responsibility to the user of the registered account. All data regarding personal information generated by your use of “Shangma” belongs to us.
ii. How we use cookies and similar technologies
In order to ensure the proper functioning of our websites and to make your visit easier, we may store cookies, flash cookies, or other local storage provided by your browser (or associated application) that typically contain an identifier, site name, and some numbers and characters (collectively, “cookie”) on your computer or mobile device.
If your browser or browser add-on service allows it, you may modify your acceptance of cookies or reject our cookies, but if you do so, in some cases it may affect your ability to visit our site securely and may require you to change your user settings each time you visit our site.
iii. How we share, transfer and publicly disclose your information (personal information and personal sensitive information )
(i) Sharing
We do not share your personal information and personal sensitive information with companies, organizations and individuals outside of the “Shangma” service providers, except under the following circumstances:
1. Sharing under legal circumstances: We may share your personal information externally in accordance with the provisions of laws and regulations, litigation, dispute resolution needs, or at the request of administrative or judicial authorities in accordance with the law.
2. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
3. Sharing with your choice: By using the services or purchasing the goods, we will, according to your choice, share the necessary information related to the transaction in your order information to the provider of the relevant goods or services, in order to realize your transaction and after-sales service needs.
4. Sharing with event organizers and partners We may entrust authorized event organizers and event partners to provide you with certain services or perform functions on our behalf, or to use your sports data (including event results) for your subsequent participation in other events organized by us or our event organizers and event partners. We will only share your information for purposes that are lawful, legitimate, necessary, specific, and expressly stated in this Privacy Policy, and authorized partners will only have access to the information they need to perform their duties and will not use this information for any other purpose.
Currently, our authorized partners include the following types:
(1) Authorized Partners in the Analytics Services category. We use your information for the purpose of providing you with a better user experience and service. We may provide non-personally identifiable information collected through statistical processing to our partners for the purpose of analyzing how users use our services. We will not share your personally identifiable information with our partners who provide analytics services unless we have your permission. We may engage these partners to process validity-related information without providing your personally identifiable information, or we may de-identify this information so that it does not identify you personally. Such partners may combine the above information with other data they have lawful access to in order to carry out the decision-making recommendations we have commissioned.
(2) Vendors, Service Providers and Other Partners. We send information to vendors, service providers and other partners who support our business, including technical infrastructure services commissioned by us, analyzing how our services are used and how effective they are, providing customer service, facilitating payments, or conducting academic research and surveys, as well as providing you with easier and more efficient event services (including, but not limited to, registration, performance statistics, etc.) and other services.
We will conduct strict security testing of application program interfaces (APIs) and software tool development kits (SDKs) used by authorized partners to access the information in question, and we will agree with the authorized partners on strict data protection measures to enable them to handle personal information in accordance with the purposes of our engagement, our service descriptions, this Privacy Policy, and any other relevant confidentiality and security measures.
Third-Party SDK Information Collection and Use Description
Last updated: April 2, 2023
In order to ensure the stable operation or realize relevant functions, we may imbed the "Software Development Kit (SDK)" provided by a third party to achieve the foregoing purpose. We will do our duty of prudence to strictly monitor the security of the (SDK) through which our partners obtain information, so as to ensure the data security.
In addition, when meeting new service requirements and business function changes, we may adjust the third-party SDK imbedded by us. We will promptly disclose the latest information of the imbedded third-party SDK to you in this Description. At present, the third-party SDKs imbedded by Shang-ma APP are as follows:
Alipay SDK
Operator: Alipay (China) Network Technology Co., Ltd. (支付宝（中国）网络技术有限公司)
Usage purposes: to help users complete payment and transaction risk control, and enable Alipay framework services in Shang-ma APP.
Types of personal information collected: device information, network information
Device information: device identifier (such as IMEI/IMSI, SIM card serial number/MAC address, android_id)
Link to the Privacy Policy: https://render.alipay.com/p/c/k2cx0tg8
WeChat Sharing SDK
Operator: Shenzhen Tencent Computer System Co., Ltd. (深圳市腾讯计算机系统有限公司)
Purpose: to help users complete WeChat sharing and add to favorite
Type of personal information collected:/
Device information:/
Link to the Privacy Policy:
https://weixin.qq.com/cgi-bin/readtemplate?lang=zh_CN&t=weixin_agreement&s=privacy
WeChat Payment SDK
Operator: Shenzhen Tencent Computer System Co., Ltd. (深圳市腾讯计算机系统有限公司)
Purpose: to help users complete WeChat sharing and add to favorite
Type of personal information collected:/
Device information:/
Link to the Privacy Policy:https://www.tenpay.com/v3/helpcenter/low/privacy.shtml
Umeng Mobile Statistics SDK
Operator: Beijing Ruixun Lingtong Technology Co., Ltd. (北京锐讯灵通科技有限公司)
Function: Umeng Mobile Statistics SDK, statistical analysis components can accurately calculate application metrics such as new additions, launches, activity, custom events, etc., and includes crash error location functions
Types of personal information collected: device information, network information
Device information: device identifier (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, MAC address), device serial number
Link to the Privacy Policy: https://www.umeng.com/page/policy
Alicloud Financial Real Person Authentication SDK
Operator: Alibaba Cloud Computing Co., Ltd. (阿里云计算有限公司)
Function: to provide file upload and download service
Types of personal information collected: device information, network information and log information
Device information: device identifier (such as IMEI/IMSI, SIM card serial number/MAC address, android_id)
Link to the Privacy Policy:
https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202107281509_18386.html?spm=a2c4g.11186623.0.0.37c330e5Y6cBDm
UnionPay SDK
Operator: China UnionPay Co., Ltd.
Function: to provide third-party payment function for users according to user selection
Type of personal information collected: device information
Device information: device identifier (such as IMEI/IMSI, SIM card serial number/MAC address, android_id)
Link to the Privacy Policy: http://yunshanfu.unionpay.com/privacy/2
Aurora Push SDK
Operator: Shenzhen Hexun Huagu Information Technology Co., Ltd. (深圳市和讯华谷信息技术有限公司)
Function: to realize message push (or other push) function
Types of personal information collected: device information, geographic location, network information
Device information: device identifier (IMEI, IDFA, Android ID, IMSI, MAC, OAID-related information, BSSID and SSID of WIFI), application information (application crash information, notification switch status, software list related information), device parameters and system information (device type, device model, operating system and hardware related information)
Link to the Privacy Policy: https://www.jiguang.cn/license/privacy
Huawei Push
Operator: Huawei Terminal Co., Ltd. (华为终端有限公司)
Function: to enable Shang-ma APP to push messages to Huawei mobile phone users
Types of personal information collected: device information (SSID, BSSID, IMEI, android_id), running application list information
Link to the Privacy Policy: https://consumer.huawei.com/cn/privacy/privacy-policy/
VIVO Push
Operator: VIVO Mobile Communication Co., Ltd. (维沃移动通信有限公司)
Function: to enable Shang-ma APP to push messages to VIVO mobile phone users
Type of personal information collected: running application list information, mobile phone storage permission
Link to the Privacy Policy: https://www.vivo.com/about-vivo/privacy-policy
OPPO Push
Operator: OPPO Guangdong Mobile Communication Co., Ltd. (OPPO广东移动通信有限公司)
Function: to enable Shang-ma APP to push messages to OPPO mobile phone users
Type of personal information collected: device identifier (OAID, VAID, AAID, UDID), device related information (IMEI, Serial Number, IMSI, User ID, Android ID, Google Advertising ID, mobile phone region settings, device model), information of the application using push service, network related information (such as IP or domain name connection results, current network type), notification bar status (e.g., notification bar permission, user click behavior)
Link to the Privacy Policy: https://open.oppomobile.com/wiki/doc#id=10288
Xiaomi Push
Operator: Xiaomi Technology Co., Ltd. (小米科技有限责任公司)
Function: to enable Shang-ma APP to push messages to Xiaomi mobile phone users
Types of personal information collected: IMEI/OAID (applicable to systems above Android Q), IMEI MD5/MEIDMD5, Android ID, VAID, AAID, as well as your MID (applicable to MIUI system), device model, WiFi information, device information (BSSID, SSID) and running application list information
Link to the Privacy Policy: https://dev.mi.com/console/doc/detail?pId=1822
Bugly SDK
Operator: Shenzhen Tencent Computer System Co., Ltd. (深圳市腾讯计算机系统有限公司)
Function: provide professional exception reporting and operational statistics for mobile developers
Types of personal information collected: IMEI/OAID (for Android Q and above systems), IMEI MD5/MEIDMD5, Android ID, VAID, AAID, and your MID (for MIUI systems), device model, WiFi information, device information (BSSID, SSID), the current running process name and PID of the application, SD card space usage size, memory space usage size, whether the device is rooted, CPU architecture type, manufacturer system version, Android system API level, and phone brand
Link to the Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Alibaba Cloud TTS SDK
Operator: Alibaba Cloud Computing Co., Ltd. (阿里云计算有限公司)
Function: Real-time text-to-speech synthesis
Types of personal information collected: Device information (Android ID, iOS ID)
Link to the Privacy Policy:
http://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud201902141711_54837.html?spm=5176.19720258. J_9220772140.89.6fa62c4aNiGcxs
360 SDK Hardening (for APK/HAP/APK Plugins/SDK Hardening)
Operator: Beijing 360 Smart Technology Co., Ltd. (北京三六零智领科技有限公司)
Purpose of function: for detecting app faults and diagnostics, app security reinforcement and protection, anti-piracy detection services, and threat environment detection services to help users quickly resolve abnormal situations.
Types of personal information collected: Personal basic information, health and fitness information, device information, account information, and app information.
Link to the Privacy Policy: https://jiagu.360.cn/#/global/help/322
The above information is necessary for the provision of various services. If you do not agree to the collection of certain information, please choose carefully or cease using the corresponding service.
(ii) Transfers
We will not transfer your personal information and sensitive personal information to any company,
organization, or individual, except in the following circumstances:
We will not transfer your personal information and personal sensitive information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of a merger, acquisition, transfer of assets or similar transaction or bankruptcy or liquidation of a “Shangma” service provider, your personal information may be transferred as part of such transaction. If the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy, or we will require the company, organization or individual to seek your authorization and consent again.
(iii) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1. With your explicit consent or based on your active choice, we may publicly disclose your personal information;
2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of “Shangma”, or to protect the personal and property safety of the users of “Shangma” or the public from being infringed upon, we may, in accordance with laws and regulations or with your consent, disclose personal information about you, including relevant violations and the measures taken against you by “Shangma”.
(iv) Exceptions to obtaining prior authorized consent to share, transfer, or publicly disclose personal information
In the following cases, the sharing, transfer, and public disclosure of your personal information (and personal sensitive information) does not require your prior authorized consent:
1. Related to national security and national defense security;
2. Related to public safety, public health, and significant public interest;
3. Related to judicial or administrative enforcement such as crime investigation, prosecution, trial and sentence enforcement;
4. For the purpose of safeguarding your or another individual's life, property and other important legal rights and interests but it is difficult to obtain the consent of the person himself/herself;
5. Personal information that you disclose to the public at your own discretion;
6. Personal information collected from legitimate publicly disclosed information, such as legitimate news reports, government information disclosure and other channels.
7. Reasonably necessary to comply with laws and regulations, safeguard the public interest, or protect the personal and property safety or legitimate rights and interests of us, our customers, and other users.
Please be informed that, in accordance with applicable laws, if we take technical and other necessary measures to process personal information in such a way that the recipient of the data is unable to re-identify a specific individual and cannot be recovered, such processed data will be shared, transferred, and publicly disclosed without separate notification to you and without obtaining your consent.
iv. How we protect your information
(i) We have implemented reasonably practicable security measures in accordance with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, data exchanged between your browser and the server is encrypted by the SSL protocol; we use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent personal information from being maliciously attacked; we deploy access control mechanisms to make every effort to ensure that personal information is accessed only by authorized personnel; and we conduct security and privacy training courses to enhance the awareness of our employees of the importance of protecting personal information.
However, please understand that due to technological limitations and possible malicious means, in the Internet industry, even if every effort is made to enhance security measures, it is not always possible to ensure that information is 100% secure. You should be aware that the systems and communication networks you use to access our services may experience problems due to factors beyond our control.
(ii) From time to time, we will update and publicize the security risk, personal information security impact assessment report and other related contents, which you can obtain through the “Shangma” announcement.
(iii) After the unfortunate occurrence of a personal information security incident, we will, in accordance with the requirements of laws and regulations, inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with the incident, the suggestions you can independently take to prevent and reduce the risk, and the remedial measures to be taken against you. We will inform you of the situation related to the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to make a public announcement.
At the same time, we will also report the handling of personal information security incidents in
accordance with regulatory requirements.
Fifth, how do you manage your information
We will do everything possible to use appropriate technical means to ensure that you can access,
update, and correct your registration information or other personal information provided when using
our services. When accessing, updating, or correcting the aforementioned information, we may require
you to verify your identity to ensure account security.
We will also report on the handling of personal information security incidents as required by the regulatory authorities.
v. How you manage your information
We will do everything possible to take appropriate technical measures to ensure that you can access, update and correct your own registration information or other personal information provided when using our services. When accessing, updating, and correcting the foregoing information, we may require you to authenticate your identity in order to safeguard the security of your account.
We are not responsible for verifying the authenticity of the information you submit on your own.
You have the right to inquire, correct or supplement your information. You can log in to the “Shangma” APP, click “Account”, click on your avatar, where you can check and correct your personal data and other information.
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty business days.
We may refuse requests for information that is not directly linked to your identity, that is unnecessarily repetitive, or that requires excessive technical effort (e.g., requiring the development of new systems or fundamental changes to existing practices), poses a risk to the legal rights of others, or is impractical.
In the following cases, as required by law or regulation, we will not be able to respond to your request:
terests;
6、 Involving trade secrets.
1. Related to national security and national defense security;
2. Related to public safety, public health, and significant public interest;
3. In connection with the investigation, prosecution, trial and enforcement of sentences for crimes;
4. If there is sufficient evidence of subjective malice or abuse of rights by the subject of the personal information;
5. Responding to your request will lead to serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving trade secrets.
vi. How we handle information of minors
In the context of e-commerce activities, we presume that you have the appropriate civil capacity. If you are a minor, we request that you ask your parent or guardian to read this Privacy Policy carefully and to use our services or provide information to us with the consent of your parent or guardian.
In cases where personal information and personal sensitive information of minors is collected through the use of our products or services with the consent of a parent or guardian, we will only use, share, transfer, or disclose this information as permitted by law or regulation, with the express consent of the parent or guardian, or as necessary to protect the minor.
If you are a minor and fail to obtain the consent of a parent or guardian to use our products or services as required by us and provide the relevant information, you or your parent/guardian shall bear the corresponding legal consequences, and we are not obliged to review whether you have obtained the authorization of your parents or guardians.
vii. How your information is transferred globally
Personal information collected and generated in our operations in the People's Republic of China is stored in China, except in the following circumstances:
1. Clearly defined by the applicable law;
2. Obtained your express authorization;
In such cases, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.
viii. How this Privacy Policy is updated
Our Privacy Policy is subject to change.
We will not limit your rights under this Privacy Policy without your express consent. We will post any changes to the Privacy Policy on the “Shangma website” http://www.shang-ma.com and “Shangma” APP mobile application simultaneously or separately.
For major changes, we will also provide more prominent notice.
Significant changes referred to in this Policy include, but are not limited to:
1. There is a significant change in our service model, such as the purpose of processing personal information, the type of personal information processed and the way personal information is used;
2. We experience a significant change in control, etc., such as a change of information controller due to mergers, acquisitions and reorganizations;
3. Changes in the primary recipients of personal information to be shared, transferred or publicly disclosed;
4. There is a significant change in your right to participate in the processing of personal information and the manner in which it is exercised;
5. Changes in the department responsible for handling the security of personal information, our contact details and complaint channels;
6. The personal information security impact assessment report indicates a high risk.
We may change, modify, add or remove portions of this Privacy Policy at any time, please make sure to check this Privacy Policy before you start using our products/services, the latest update date can be found at the top of the home page.
If you do not accept the revised/changed terms, you should immediately stop using the services we provide to you. If you continue to use our services after the update (revision/change) of this Privacy Policy, you are deemed to have accepted all the revised terms.
ix. How to contact us
You can contact us in the following ways and we will respond to your request within thirty business days:
1. If you have any questions, comments or suggestions about the content of this Policy, you can contact us through the “Shangma” customer service;
2. If you find that your personal information may have been leaked, you can report your complaint through the “Shangma” customer service.
If you are not satisfied with our response, and in particular if you believe that our processing of personal information has jeopardized your legitimate rights and interests, you may also seek a solution by filing a lawsuit in a court of competent jurisdiction in the place of domicile of the operator of “Shangma”.
If you have any questions, comments, or suggestions regarding the content of this Policy, you may contact us at:
Customer service e-mail: general@shmarathon.com
x. Cancellation of accounts
You can cancel your account through [Account - Settings – Account Cancellation], and click [Account Cancellation] to cancel your account under the conditions of account cancellation;
After your account is canceled, your personal information will be completely removed from “Shangma” and cannot be recovered, except for information that is expressly required by law and other necessary information to be retained (e.g., information about your past transactions on “Shangma”, etc.).